Privacy Policy

How we use your data

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' is being used online. This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that use the Rasdio App, Showman or API Stack?

Signing up to Rasdio is entirely optional and is not required in order to use a large percentage of our services. For those who do want to make use of these remaining services that require user authentication, We provide you with Facebook connect login in order to get an account with us really quickly.

We store the following data in our database when you authenticate via Facebook: A unique ID number for Rasdio to identify your account, Your Facebook Unique ID number that was assigned to you when you applied for a Facebook account and references your Profile, Your full name as it appears on Facebook, A boolean on whether or not you are actively typing in the chat system and your email address.

Rasdio does not do email marketing and your email is used to further identify your account in our connection to facebook. This information can be controlled and revoked easily using Facebook's privacy settings.

When do we collect information?

We collect information from you when you register on our site, Use Live Chat or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register to personalize your experience and to allow us to provide you with a service that needs you to be identified.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all Rasdio traffic including sensitive information is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us keep you logged in to services you have already authenticated. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies when a Do Not Track (DNT) browser mechanism is in place.

Can I request all data you have on me?

Yes! Email us at studio@rasdio.co.uk and we will aim to help you. It will help if you can send us an email from the email address associated with the account or have the correct one as well as any other details such as your name that we can identify your account. You can also contact us via this method if you wish us to destroy data. This will be purged from our servers and not be stored again unless you decide to reauthenticate to our services, in which a new account will be created.